Return And Refund Policy

At Vorquelynn, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns

1. You may request a return within 30 days of receiving your order.
2. Items must be unused, in original packaging, and in the same condition as received.
3. Certain products (such as opened perfumes, used candles, or hygiene-sensitive items) may not be eligible for return.

Refunds

1. Once your return is received and inspected, we will notify you regarding approval of your refund.
2. Approved refunds will be issued to your original method of payment within 5–10 business days.
3. Shipping fees are non-refundable.

Exchanges

If you receive a defective or damaged item, please contact us immediately at service@vorquelynn.shop with your order details and photos. We will gladly arrange a replacement.

Return Shipping

1. Customers are responsible for return shipping costs unless the item was damaged or incorrect.
2. We recommend using a trackable shipping service for safe returns.