FAQ

1. How can I contact Vorquelynn?
You can reach us via email at service@vorquelynn.shop or call us at +1 7014059070. Our customer care team is happy to assist with questions about products, orders, or shipping.

2. Do you offer free shipping?
Yes. We provide free shipping on orders over $60. Standard shipping is $4.8, and express shipping is $9.9.

3. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Standard delivery takes approximately 7–12 business days, while express delivery takes 3–6 business days. Delivery times may vary depending on your location.

4. Can I track my order?
Absolutely. Once your order has been dispatched, you will receive an email with tracking details so you can monitor your shipment.

5. Do you ship internationally?
Yes, we ship to most international destinations. Please note that delivery times and costs may vary depending on the shipping country.

6. What types of products do you offer?
Our collections include:

1. Candles (single wick, five-wick, seasonal, and accessories)
2. Diffusers (core and seasonal collections, refills)
3. Hand Wash (refills and gift sets available)
4. Eau de Parfum
5. Gift Sets (curated for any occasion)
6. Accessories and Apparel

7. Do you offer subscription options?
Yes! With Subscribe and Save, you can enjoy your favorite products on a recurring basis with exclusive savings and convenient delivery.